Sunday, April 10, 2011

Crisis upon crisis

Intentionally or not, I have been picking up books on the financial crisis of 2008. First there was "Fool's Gold", a largely US-centric account on Investment banks, such as JP Morgan,  "The Crunch" which is a British-centric account around Norther Rock. And then there is that all-rounded discussion by Prof Paul Krugman in "The Return of Depression Economics", where his analysis of the financial crisis spanned the times and the globe, from the Latin American crises in the 1980s to Mexico in the 1980s and 90s, and forward to the Asian financial crisis in 1997, arriving at the most recent crisis in 2008. Such a broad survey linking common and originating factors illustrates the truth of Solomon's wisdom, that there is no new thing under the Sun (Ecclesiastes 1:9). His is a unique account among a sea of books that have already been written on the same subject.

The latest I have read is Fintan O'Toole's "Ship of Fools", which, if nothing, is a damning account of the Celtic-Tiger years in Ireland. (The term, "Celtic-Tiger" is taken from the term, 'Asian Tiger' referring to Singapore, Hong Kong, S Korea and Taiwan that experience rapid economic growth and development between 1960 and 1990). Though Ireland also experienced rapid economic growth towards the end of the 1990s and into the first decade of the new century, the account in this book focuses, quite unflatteringly, on the almost pervasive corruption and incompetence of the powers that be in the very highest of government and society (read: bankers, and property developers).

My prior impression of Ireland is that illustrated by the Irish-American Frank McCourt's in his award-winning book, "Angela's Ashes". The book was depressing reading because it described an Ireland that was poor and hopeless. So much so that, as Mr O'Toole pointed out in his book, one of the things that characterized the Irish people is emigration - away from Ireland, for good.

For almost a decade, Ireland seemed to have gotten itself out of its depressing cycle of civil conflict, poverty and depression. Electronic giants such as Intel, Motorola, and Apple made a bee-line for Ireland to set up a significant presence. Ireland's economic growth became the stuff of legends and impressive case studies in management literature.

But the statistics have lied. And while the industries are real, lured to the island through generous tax incentives, the over-priced properties that came up in those years were a mirage. The account does not attempt to hide Mr O'Toole's contempt for the character and integrity, or more precisely, a lack of these qualities in people like Bertie Ahern, erstwhile PM of Ireland in the Celtic-Tiger years and his fellow government ministers. Names have been named in the book, and it doesn't need to be repeated here. I have no personal interest in what happens in Ireland, but it is incredible that a country can fall into such a state at all in the first place. Were there no opposing voices to right the wrongs? Is Parliament sleeping all those years? Is the media dead? Are there no regulators? Sadly, according to Mr O'Toole, all of these parties are either intentionally ignorant or complicit in the 'crime'. The rest of the good people, I suppose, have simply left for greener pastures across the seas.

There is a lesson in this for countries with mal-functioning democracies, and of countries which believe only in one-party rule.

A disturbing book.

Thursday, March 31, 2011

Against the odds

Some say "Manners maketh the man". Others say "Looks maketh the man". But there is yet a third - "Trials maketh the man". Of course in this day and age, the word 'man' includes woman. And this is the subject of the book "Innovate! How great companies get started in terrible times", written by Thomas A. Meyer.

Meyer makes the point that, as the saying goes, 'in tough times, the tough gets going". In his narrative in this book, he documents how some well-known and enduring companies were actually borne during economic recessions. His narrative goes as far back as 1797 and continues right up to 2008, where the phenomenon described in his book continues. The companies that were borned of adversity  are exceptional companies, and the people who founded them are exceptional people - like Thomas A. Edison, Walt Disney, Milton Hershey, Robert W. Johnson, and Mary Kay, right up to Steve Jobs. Meyer believes that much can be learnt from the experiences of these entrepreneurs. He has helpfully organised the book according to the qualities demonstrated by these people who would not give up easily - qualities such as perseverance (Edison), Pain (Walt Disney), Intuition (Steve Jobs), Simplicity (Robert Johnson), Failure (Hershey), Faith (Mary Kay), Insignificance (Lonnie Johnson of Hasbro), Greed (AIG), Integrity (George Foreman) and of course, Luck (William Procter and James Gamble).

Each narrative is short and simple but effective. He states the lessons to be learnt through a narrative of the underlying story that validates the point. For example he illustrates the power of starting from the bottom with the example of how Robert W. Johnson Jr, the son of one of the founders of Johnson & Johnson, chose to begin his career in his father's company by first working as a mill-hand in its factories. 10 years were to pass before he assumed control of the company as its CEO. Meyer showed how asking for help can move a person's passion forward after a series of failures in the example of Milton S. Hershey, the creator of the Hershey empire. And as they say, this book is chock full of similar examples and lessons.

It is a great book to learn how not to give up when everything seem to be working against you.

Wednesday, March 23, 2011

Bank Bust

By now, many books have been published on the 2008 Financial Crisis that engulfed almost the entire civilized world. Nobel Laureate Paul Krugman has written about it in "The Return of Depression Economics". Gillian Tett's "Fool's Gold" is another, and Alex Brummer's "The Crunch" is yet another. First published in 2008 and updated in 2009, "The 'Crunch" focuses on the failure of Northern Rock and the crisis that it precipitated for the British financial system. This British-centric focus is different from the many books already written on the financial crisis of 2008, which are more centred on Wall Street and the US. And if this is missing from your mental history of this most momentous event up till now of the 21st century, then you can read it up here. This book does go into details on the people whose actions unwittingly caused the near meltdown of the financial situation in Britain, and this is not referring just to Adam Applegarth, the rogue CEO of Northern Rock who single-handedly almost brought Britain's financial system to its knees. Of course the problem really originated in the US through the uncontrolled sub-prime lending by banks and the subsequent investments in these toxic assets the world over.

This book takes a look into the triumvirate of the Bank of England, the Financial Services Authority and the  Treasury. An invention of Gordon Brown, then Chancellor of the Exchequer, it worked well enough in regulating and managing the financial flows and investments in Britain, which was centred on London. Indeed London succeeded in becoming a major financial centre in the world. While this worked well in good times, it failed to hold up when crisis hit. During the meltdown, these 3 parties descended into a finger-pointing stance, impeding the institution of necessary policies and actions quickly to overcome the run on Northern Rock and shoring up the rest of the banking system. This book makes for fascinating reading, and the chapter on the Central Bankers, which relates the life of key people such as Mervyn King, Governor of the Bank of England,  Ben Bernanke of the Federal Reserve, Jean-Claude Trichet of the European Central Bank, and how each approached the financial crisis makes for absorbing reading.

In the end, hindsight is always perfect, and Brummer concludes the narrative by deconstructing the whole episode from various angles to draw 'painful lesson' from it. A good read.

Wednesday, March 16, 2011

A Doctor and a Gentleman

There has been a rash of books published by Singaporeans on Singapore in the last few years. Mr Lee Kuan Yew published his memoirs some time back, and the latest on him, which has stirred up not a bit of controversy, is actually out of stock in many bookstores due to overwhelming demand. Then there is the tome written by some former Straits Times journalist on the history of the PAP. Even President S.R. Nathan has weighed in with an account of his time with seamen. A month ago, I picked up another book, a thinner and more 'manageable' book, also on Singapore, but on a subject, or more precisely, on a Malayan Singaporean. Why a Malayan Singaporean? Because he lived till 1954, well before Singapore obtained self-government in 1959 and eventually independence in 1965. But Dr Charles Joseph Pemberton Paglar was, in his lifetime, very much a Singapore native, and the book "Dr Paglar: Everyman's Hero" by Rex Shelley (with Chen Fen) recounts the life and times of this hero of Singapore. Dr Paglar was a Eurasian, the offspring of an illicit relation between an Indian women and a British planter by the name of Pemberton. And as offsprings of illicit relations went at that time, he was sent away (abandoned is perhaps a better word here) to a convent in Penang (Malaysia) in which he grew up.

He was eventually adopted by Alexander Paglar and his wife, both of whom were Catholics and Eurasians. Dr Paglar migrated to Singapore in 1910, while still a young man, to further his education. He eventually won a Queens scholarship to study medicine in Britain. Dr Paglar later returned to Singapore and set up his medical practice. He got married, and became friends with the lowly and the royalty - specifically the Sultan of Johor, who made him his personal physician. The Second World War, while disruptive, did not change his routine - he still practiced medicine although medicine was hard to come by, for which he turned to the Japanese conquerors. Therein lies the controversy of his 'collusion' with the enemy. But the book attempts to explain his rationale for working with the Japanese, which was for the good of his own people and the poor and defenseless.

After the war, he turned to helping rebuild Singapore society, and in particular sports. He was very generous with his money and time. The Singapore Badminton Hall still stands as a testimony to his effort, amongst many other facilities. Alas his life in politics proved short-lived. He was elected to the Legislative council in 1951 but died in 1954.

This is a simple book. It doesn't dwell into great detail. For example, Dr Paglar was married 4 times, but the circumstances and reasons for his first divorce are hardly mentioned, and the narrative is also silent on his other marital relationships beyond a single sentence that hinted that he had a weakness for women. But otherwise, the book does introduce you to the man and his times in a short read. The other plus about this book is that it is filled with pages and pages of photographs, some of which show society in a now long forgotten era in Singapore's history.

Monday, February 07, 2011

Looking Back

Many Singaporean's are expecting the General Elections to be held this year. The elections to choose the President of Singapore will be held in August, so the question is whether the GE is before or after that date. Whenever that date will be will be decided by the sitting government, but it appears that Opposition parties are gearing up for this once in a 4-year event to choose the next government. Most expect the siting government to be re-elected. The only question is how many seats will fall to the Opposition, and if a GRC or more will be captured.

A signal event that took place in the last month is the gazetting of the erstwhile community blog, The Online Citizen. Over the years, its has evolved into a sort of Opposition platform, with lots of dissenting views and, in some cases, quite vitriol comments directed at government policies and actions, and personalities. And to do so seems fashionable, as it has always been, and is taken as a badge of the thinking person.

I disagree with some government policies, but there are other policies I agree with. I do not want to hurl any criticism at MM (Minister-Mentor) Lee Kuan Yew. When all is said and done, he, together with his collaborators has lifted Singapore from a third world backwater, neglected by the British for as long as they had been around, to a first world country, so much so that foreigners are making a beeline for its shores. One may point to the dirty politics that he may have played, about muzzling dissent, throwing people into jail for long periods of time using the ISA (Internal Security Act), etc., But it is often conveniently forgotten that he himself was played out several times in the formative years of the PAP when it shared its bed with the Chinese socialist/communists. Then it was either you or me, and anyone with any sense would want to be the one that emerges the victor. Politics, as the PAP continues to emphasize, is not about charity, but might and perhaps, right.

Whether you agree with me or not is of course up to you. But before you jump to any conclusion, it is best if you found out more about how the PAP developed. And for this, I would recommend that you read "Men in White - The Untold Story of Singapore's Ruling Political Party". This is written by a number of journalists. Though they were once employees of the Strait Times, which, though not always so, tended to be sympathetic to the government's cause, they have, in my opinion, been fairly objective in their account of the birth and development of the most dominant, if not the only dominant political party on this island state. But it was never always so, and the account narrates how the PAP nearly disintegrated. Many say that MM Lee had been vicious and vindictive. But these same people never bother to look at the other side of the fence. If they did, they would find others just as "dirty", if not more dangerous, than the MM.

My father voted for the PAP in every election. The workers unions where we grew up came around to harass him because he would not join their cause. They were fighting Lee Kuan Yew. My father believed in hard work, they believe in agitation. He believe in the PAP, and we, his descendants, are enjoying the fruits of that belief in the PAP government.

We must do justice to ourselves to read both sides of the story and then make up our minds instead of parroting others to gain acceptance in a certain circle of opinion makers so as not to appear as 'running dogs' of the government.

Saturday, December 25, 2010

Internet Log

The Internet is certainly the greatest invention in the last century. It is certainly no hyperbole to state that in this century, the 21st, it has already changed people's lives, and the way businesses are conducted. Many accounts of the invention and development of this marvelous platform starts from the early 1990s, when the World Wide Web really became popular. Many mention, rightly, that ARPANET is the precursor and that the US military was one of the main sponsors in its development. But who were the people behind its development? What were their dreams and intentions? How did they envision technology in the future? These are answered in Johnny Ryan's book, "A History of the Internet and the Digital Future". More than this, Mr Ryan goes on to discuss recent phenomenons such as social networking via the internet.

The first part of the book begins with a discussion of the need for a distributed network by the military as far back as the late 1950s and early 1960s. The Cold War was on. Russia and the US were pointing their nuclear missiles at each other. This need, to ensure survival in a MAD world, gained importance, which eventually resulted in the creation of RAND, a think tank formed to advise the US armed forces. It was here that Paul Baran proposed that messages could be transmitted via small "packets" of information rather than the conventional end-to-end  transmission method. This single idea, which was also proposed by Donald Davies, underpins and drives the entire internet today. A detailed account is given of the people who developed on this idea, people you may not have heard of unless you are in the scientific community.

In transitioning from these early days to the www of the 1990s, Mr Ryan also recounts the developments that took place in Universities and hobbyist communities that resulted in technologies such as BITNET, FidoNet and for a time, the very popular Bulletin Board Systems (BBS) . This part of the book will be interesting to people who missed out on this transitional phase in the use of communications technologies leading up to the ubiquitous e-mail systems today.

These, really, are the interesting parts of the book.

Mr Ryan goes on, in the second part of the book, to discuss the development of the World Wide Web, stressing a common underlying approach that brought it so much success - the centrifugal/community/social dimensions. The book concludes with Ryan's discussion of the future of the internet, including its use in the political/social arena (e.g. Obama's very successful use of the Internet to reach out to the electorate, and how US candidates for the Presidency have managed to use the medium to gather monetary contributions for the expensive campaigns that characterizes bids for US political office). Topics and issues on Web 2.0 are also discussed. These issues have been covered in numerous books but Ryan has brought the account up to date.

This is a "can't put down book" once you start.

Thursday, October 07, 2010

Intel Inside China

Perhaps to some people, China has now developed into a 7-tonne gorilla, able to push its weight around the world at will. Witness how China is 'buying up Greece'. Certainly China has come a long way since opening up to the world in 1978. Many businesses have rushed into this new 'gold-rush' town, and in the process go themselves burnt or bankrupted. I personally know of one which nearly went under due to its venture in China. Yet there are those which tread carefully and came out the better for it. One of these in Intel.

In "Embedded - Intel in China: The Inside Story", Intel China's once-CEO of 12 years standing, Mr Tan Wee Theng, recounts the careful approach Intel took to establish itself in China. This is not a detailed account of the business operations in China, but a broad sketch of the journey that Intel took going into China. The narrative starts with an explanation of why China was important to Intel, and the gradual establishment of sales offices and the marketing and branding campaigns that followed.

Having tested the waters, more developments followed with the establishment of R&D facilities, and eventually the building of Test and Assembly factories in Shanghai and Chengdu. Intel China's ventures culminated with the building of a wafer fabrication plant in Dalian, China, which is situated in the Northeastern part of the country.

This book highlights the key people who played a significant part in the development of Intel in China. And these people were not just the sales and marketing people, but also people with skills that Intel reckoned were important in doing business in China, including an organisational and cross-cultural specialist who helped to 'integrate Intel's values with the local culture'. This book contains personal reflections of many of the key players mentioned in the book - a feature that makes the narrative that much more interesting.

China is still a very structured society, and this carries over into the business and government arena. There remains specific protocols that one has to observe, such as those that deals with seniority. But one important point that Mr Tan made is to give weight to lower level officials because some of them are likely to rise to the highest levels of government one day.

The author covers issues of 'guanxi', corporate social responsibility, intellectual property and the east-west integration issue, amongst others, but from first hand experience - Intel China's experience. While it may not all be applicable to every company that wants to do business in China - remember that Intel itself is a giant in every sense of the word - the various lessons that are drawn provide good points of reference to one and all. Certainly, students of International Business should read this book.

Sunday, October 03, 2010

Lion of the Nation

Even as I write this review, I received news of the death of Mr Lee Kuan Yew's wife, Mdm Kwa Geok Choo. But what does that have to do with the book, "The Singapore Lion", on the life of Singapore's long-time Foreign Minister, Mr Sinnathamby Rajaratnam? Everything, I suppose, because Mr Lee became a significant part of Mr Rajaratnam's life, and through Mr Lee, Mrs Lee would also have figured greatly too. I am only speculating though because that second part of Mr Rajaratnam's story has yet to be told in Irene Ng's biography of Mr Rajaratnam.

"The Singapore Lion" chronicles the life of one of the founding fathers of modern Singapore, tracing his life from his beginnings growing up in Seremban to the time when Singapore attained merger with Malaya to form Malaysia. Mr Rajaratnam was a Ceylonese Tamil, whose family migrated to Malaysia to escape the poverty of his homeland. His father eventually made well in Seremban, which enabled Mr Rajaratnam to proceed to study Law in London. This book begins with an account of his growing up in Seremban and about the hard life of the rubber tappers which his father supervised. So Mr Rajaratnam has known days of want and observed the lot of the poor. It describes him as a quiet and sensitive person totally devoted to books. He loved books, and he devoured them like a Lion (though this is not why the book is so titled). This is perhaps the single unchanging  aspect of Mr Rajaratnam throughout his life. Indeed, it would contribute towards his single ability to weave words into power language in his struggle to build a Singapore according to his ideals.

The book gives much space to his life in London, and especially his interaction with people who believed passionately in communism. The Left Book Club was to be the main vehicle for him to wade into the world of Leftism, where he formed friendships with people of like mind. His own passion about social consciousness in life and society, and his beginning to write on the same eventually led him to abandon his studies in Law, dashing the hopes of his father. As events would have it, the Germans began to bomb London during the Second World War and Mr Rajaratnam, who was not able to make his way back to Malaya, stayed in London, dodging bombs and trying to eck out a living for himself and his Hungarian wife, Piroska.

The second major part of Mr Rajaratnam's life is recounted in his days as a journalist, first with the Singapore Standard and later, the Straits Times. By now, he had begun to agitate for the abolition of British colonial rule. The book describes in great detail his life as a journalist, perhaps because the author, also a journalist, shares with Mr Rajaratnam the love for the word and world of journalism.

A third phase of Mr Rajaratnam's life began when he formed a close association with Mr Lee Kuan Yew in the shared objective of getting rid of the colonial government, and working for an independent Malaya. Mr Rajaratnam had always believed that independence had to mean the integration of Singapore into the then Malaya to form a Malaysian Malaysia, void of racial segregation or any special consideration for one race over another. The idea of equality, regardless of race, language or religion, was his creed, which he fought so valiantly for. Mr Rajaratnam eventually gave up his career as a journalist to become a politician, finding common cause with people like Mr Lee Kuan Yew, and yet able to work with erstwhile communists such as Lim Chin Siong. The book describes Mr Rajaratnam's mighty and valiant hands with words, and how he would make use of his powerful pen (actually his typewriter) to challenge, debunk and defend his ideals and those of the PAP, like a fearless and fearsome Lion, the Singapore Lion.

The book is written in a sympathetic manner, where Mr Rajaratnam failings, if there are any, are explained in the context of the times, the difficulties and challenges. This is not surprisingly as the author has known Mr Rajaratnam both at the professional level and a personal level. Nevertheless, the treatment of his life is both sensitive and factual. It is obvious that much research has gone into the writing of this book.

Wednesday, August 25, 2010

The Qings

History is a pet subject of mine, and non more so than about the country of my origin - China. No, I wasn't born there because my parents/grandparents migrated to Singapore in the middle of the last century. And I haven't really found out from either of these 2 parties why exactly they quit China. Perhaps it had something to do with the chaotic situation in China that characterized, so I am given the impression from popular history, much of the the latter part of the Qing dynasty into the Nationalist period after the fall of the Empire. This book doesn't cover all the ground I am interested in, but it does give me a sense of how China 'progressed' towards revolution and thus the birth of modern China.

Mr William Rowe has written a scholarly yet highly readable account of the Qing Empire, from the fall of the Ming dynasty to the 'golden era' of the Qings under its 3 most illustrious and effective Emperors, Qianlong, Yongzhen and Kangxi. Rowe writes extensively about Chinese society under these emperors - the imperial examination system inherited from the previous dynasty and its effect on social stratification, politics, customs and practices. Rowe also covers the period of the 19th century on the arrival and intrusion of the Europeans and Japanese people onto China's soil and highlighting the opening of trade with the 'outside world'. An unfortunate by-product of an otherwise beneficial trade relation resulted in the Opium Wars, and the Taiping rebellion owed its origins to people who embraced, though later, distorted the Christian religion that was brought to its shores by western foreigners such the British and the French. A heart-wrenching (from a Chinese perspective) account of how these foreigners, including Japan, 'bullied' China into ceding precious land and monetary reparations highlighted the overall weakness of the Qing emperors in the latter part of the 19th century.

I am no historian, and I do not know if Mr Rowe's account is revisionist or otherwise. He does cite accounts from earlier sources to evaluate what happened and how, with the hindsight of a 21st century knowledge, long held beliefs about Chinese history during the Qing period could be mistaken. For example, he shows that China expanded its territories significantly under the Qing empire, subjugating much of the foreign tribes and nationalities in North-eastern China (for which China is now paying a price), its annexation of the island of Taiwan, and its tributary control over the Korean Peninsula. Mr Rowe also makes that point that the Qing emperors largely devolved the governance of its far-flung domain to appointed governor-generals working with a hierarchy of local literati-gentry-merchants over the span of its history. This perhaps made its dynastic rule much more manageable from the center. And he does make the point the were it not for the Empress Dowager Cixi and her group of followers, China would have been more unstable in the twilight of its empire.

Finally, Rowe discussed the role of the various people who contributed, either more or less, to the brewing revolutions that eventually toppled the Qing empire in 1911. He quite frankly portrays Sun Yat Sen as a bungling revolutionary and, at best, a representative, though largely symbolic  figure, in the overall toppling of the Qing empire and the establishment of the Nationalist government. He makes the point, more than once, that Sun was faraway in Denver, USA, when the revolution in Wuchang succeeded.

This is an absorbing account and will no doubt engage even the non-historian.

Thursday, June 24, 2010

Harry's Bar

I haven't raced through a book as quickly as this one. No, I didn't just skim over it. I pretty much read it cover to cover. You just must appreciate the tight narrative of the book "The Story of Harry's" by current owner, Mr Mohan Mulani. It is concise yet it has managed to bring out the story of home-grown (i.e. Singapore) jazz bar complete with a narrative of its founding by Mr Jim Gelpi, a Louisiana native expatriate in Singapore, the author's involvement, first as a customer, then an investor and ultimately its sole owner. All of which makes for fascinating reading. The author has even slipped in a chapter on his life before Harry's. This account is to lead up to why and how he eventually ended up giving up much of his original business ventures into developing the Harry's business and brand. After all, by his own admission, he is not familiar with the restaurant and bar business, being more experience and having made his fortune in the trading business (consumer electronics products) and in property and real estate investments. The author draws out an important lesson from the failure of this early part of his business ventures, which is to be honest and to honour one's obligations in business.

Against this backdrop, Mr Mulani then narrates the development of Harry's Bar, which is located in Boat Quay. It is still there. He also writes about the key people whom he relied on in the early years to run the business, and the people who regularly came by after a hard day's work in the central business district just a stone's throw away from its Bar on the banks of the Singapore River, including the infamous Nick Leeson who wrecked Barrings. Just as interestingly he has included brief narratives of the many jazz musicians who have played at Harry's over the years. The book is interspersed with pertinent photographs throughout the book that lends intimacy to the stories. The book even has a discussion of the origin and and development of the Harry's well-known business logo.

Within this fascinating story, Mr Mulani has weaved in material one would expect to find only in business books - building up the Harry's chain of bars and restaurants, brand making while expanding the business, and a look into future ventures. There is even a chapter distilling the business wisdom that he had spent a lifetime learning.

I would recommend this book to anyone looking for a quick but good read. Along the way, you would pick up a gem or two regarding starting and growing a business. But above all, you will get a glimpse into one of the iconic brands in the F&B industry in Singapore.

p.s. If you buy the book, you can claim a free bottle of Harry's Premium Lager upon presentation of the book. Now that's what I call good value for money. This offer is good till April 2011.